Articles
Team Coaching (New Straits Times, Malaysia)
The bottom line of coaching is helping the person gain self-awareness. Let's take the poor performer, for instance. There are many reasons why they do not perform...
Business/Management Skills
No short-cut to success (The Star, Malaysia)
Foreign companies now control 65% of our hypermarket business. The ETP retail road map is our only hope for local entrepreneurs to regain lost market share in the retail industry...
Human Resource
Firing a worker (The Star, Malaysia)
It would be proper and fair to the employee to be told the reason for terminating his employment...
Reports
Bosses put up posters for AWOL aliens (The Star, Malaysia)
Most employers may turn to repatriation companies to hunt down foreign workers who go missing. But some are choosing to do it their way - putting up "wanted" posters and offering rewards to chose who can hunt down these workers...
Service
Treat complaints as opportunities (The Star, Malaysia)
Therefore, you should thank your complaining customers - they are telling you what doesn't work for them and, possibly, your other customers...
Stress Management
Keeping job stress at bay (New Straits Times, Malaysia)
Even as machines and robots need downtime, so do human beings. Taking a break is not a sign of weakness or laziness...
Working Smart
Make good use of your anger (The Star, Malaysia)
Manage your anger well and it will be a boost to your career. Use anger as a tool to change, assert and confront... |